Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide a 1–hour reply guarantee with all our shared web hosting plans packages, which means that each individual support inquiry you send is going to be reacted to in only 1 hour max. Our support company members have been taught to easily take care of any situation and to provide you with well timed information on any situation that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • You’re able to email us 24x7x365 with any query you could have regarding our offerings. We’ve qualified professionals present constantly to provide you with help every time needed. You’re able to use the ticket system or post a message at any time, or you can pick up the telephone or make use of the live chat within working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • We have incorporated a broad information base into the Control Panel to make sure you get very helpful step by step recommendations anytime. Each area of the Control Panel possesses its own contextual help area presenting a variety of how–to content articles. We have also organized video clips to supply you with a superior visual representation of exactly how to accomplish any given activity.