Help and Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Resolution Warranty

  • Our customer help and support staff is on–line 24x7x365 to take care of each of your help tickets. Each ticket you submit to us shall be resolved within less than 1 hour. If your situation demands some help from an admin, we are going to send the ticket to the technician on shift and will notify you that the case is being resolved.

  • Top quality support service

  • Top–class Tech Help And Support Service

  • We offer round the clock technical help through a ultra–fast ticket platform integrated into your Control Panel. You could email us anytime about any of the software applications that come pre–configured on your virtual server, including the desired Linux OS, the server management panel and our in–house created Hosting Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • Each part of the Hosting Control Panel that is offered at no cost with your VPS includes an inbuilt article base. You’ll find a range of thorough how to posts and a choice of step by step video courses that present all the basic website control tasks. You can easy–access them by simply clicking the Help or Video keys in the right side of each Control Panel section.