Live Chat Support in Shared Web Hosting
As we acknowledge the fact that numerous problems can be resolved if you talk with a live person, we provide a live chat service for all our prospective and existing clients. Our chat is available every day and our support representatives will help you with a number of questions and troubles. If you aren't our customer yet, you're able to learn more about our shared web hosting packages and the hosting platform in general so that you can be certain that your websites will work efficiently on our servers. If you already have an account and you have some questions or you encounter any kind of troubles with some of our services, you will be able to join us on our live chat and we will provide the necessary details or assist you to troubleshoot the problem. You will have to open a support ticket for some problems which require more time or the expertise of a system administrator, still for the majority of basic troubles you will get help on the spot.
Live Chat Support in Semi-dedicated Servers
The live chat support service that we provide is accessible every day, even on weekends and holidays. It is one of the best ways to find out more about our semi-dedicated plans in case you do not have an account yet or to have a problem resolved if you are a customer and our customer care agents will assist you live regardless of the time of the day you join the chat. In case you're hestitating which package is more appropriate for your web sites, if you need advice whether you should acquire a certain upgrade and how to obtain it or if you've got troubles installing an e-mail account on your PC, you'll be able to get in touch with us and we'll supply you with the required info in a timely manner. The live chat is available even after our telephone lines are off for the day, so when you have an account with us, you can be sure that you'll always receive instant help with any question or problem that pops up.