Phone Support in Shared Web Hosting
As we have live phone support 14 hours a day, you can get in touch with us and talk with our customer support agents to get more info about all of the shared web hosting plans that we offer and make sure that our servers meet the system requirements for your web sites prior to you buying anything. For your benefit, we now have telephone numbers on three different continents so that you are able to call the one closer to you - in the United States of America, the United Kingdom or Australia. In case you're already a customer, you can call about general and billing matters, or even about some tech issues. If the problem is strictly technical or it needs more time to handle, you will have to employ our ticketing system, which will enable both you and our tech support team to track the info supplied by each side.
Phone Support in Semi-dedicated Servers
When you need additional information about the semi-dedicated plans that we supply, you are able to call one of the three support lines we have worldwide - in the U.S.A., Great Britain and Australia. By doing this, you will be able to check ahead of time whether our solutions are suitable for your web sites. If you are already our client and you have a semi-dedicated account, you're able to get in touch with us over the phone for 14 hours daily about any type of billing or basic questions. For strictly technical issues you're able to employ our ticketing system and contact our tech support because sometroubles simply need longer time to be resolved, but we can assist you over the phone with quite a few minor tech problems as well, saving you time and efforts.