Service Uptime Guarantee in Shared Web Hosting
We guarantee 99.9% server uptime for each shared web hosting account on our web servers. We utilize an avant-garde cloud web hosting platform in which each and every part of the website hosting service is addressed by a separate cluster of web servers, so if one server fails, the remaining ones within the cluster will take over immediately. The cloud platform also lessens the overall load substantially, and so the hosting service is much more stable compared to a service where everything runs on only one machine and your websites are going to perform in the very best way. In addition, we have redundant Internet lines and diesel-powered backup generators to be sure that your sites will remain online no matter what. Hardware and software firewalls warrant the adequate performance of our machines in case there is DDoS attacks whereas in the case of any software issue, we have admins checking the servers 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server solutions feature a 99.9% uptime warranty. As a matter of fact, you will not notice any downtime or service disturbances at all due to the fact that we employ an innovative cloud platform and instead of managing everything on just one server like most providers do, we have separate clusters of servers that control each and every service - files, e-mail messages, Control Panel, databases, etcetera. We've got a custom made load-balancing system, so our website hosting service is way more stable than what you would typically find available on the market. To make sure that nothing will interrupt the work of your sites, our server facilities have diesel powered backup generators and a number of separate Internet providers. We have software and hardware firewalls to prevent DDoS attacks and admins overseeing the web servers 24/7 to handle any software issue that may appear.
Service Uptime Guarantee in VPS Servers
Our Virtual Private Server packages have a 99.9% uptime warranty. The stability and availability of the service is ensured by several Internet providers and diesel powered backup generators. Additionally, we use new hardware for the physical servers where the VPS accounts are created to steer clear of any probability of hardware crash and each and every part has been tested carefully. The security of your info is guaranteed through enterprise-level hard disk drives working in RAID and the uptime warranty time includes all repairs and maintenance procedures, so your web sites shall be operating practically without any interruptions. Our competent professionals will resolve promptly any software issue that may surface, so even if there is a problem with a different VPS server account on the physical server, your VPS isn't going to be affected. The server uptime is listed on our website and not concealed in our Terms of Service simply because we can keep our promise and provide you with an incredibly dependable hosting service.
Service Uptime Guarantee in Dedicated Servers
Our dedicated plans feature a 99.9% server and network uptime warranty and repairs and maintenance procedures are contained in the other .01% of the time. We test every single server thoroughly before we hand it over to the customer and we work with new hardware components to avoid any possibility of hardware problems. Any unpredicted software issues will be resolved at once by our system admins as they monitor all the web hosting servers 24/7. To prevent infrastructural difficulties, our data center in the downtown area of Chicago employs powerful diesel backup generators, while the connectivity to the web servers is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your are flooded, we can react immediately and filter the excess traffic before it reaches your dedicated server and interrupts the proper functioning of your Internet sites.