Q: What does the website migration service involve? Will my web site be secure?
A: The website migration service that we are offering is free of charge (to a certain extent). We will move your site(s) to our enterprise–class cloud hosting platform without you needing to do anything. We know from personal experience that switching hosting providers can result in lost data and undesirable network downtime. That’s the reason why we’ll accomplish all that for you at no cost!We have competent administrators whose primary responsibility is to ensure that your website functions precisely as it did on your former web hosting platform. The administrators are well–versed in transferring custom–made sites, as well as sites that are based on famous web applications such as Joomla™ and WordPress.
Q: Just how long will it take for my website to be transferred to your platform?
A: While we cannot give you a precise time window, since there are many variables, including the size of the files and databases, the physical location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will do our very best to transfer your site within 48h, and in some cases – within 24h (in case the content is not large).
Q: My privacy concerns me. What details do you need?
A: We’ll require the login details for your old hosting provider’s Control Panel and the web site’s name (domain name).
Q: My present hosting account has delicate info inside. How can I trust you?
Q: What about downtime? Will my web site be unavailable?
A: Your site will continue to work just like it did before with your previous web hosting provider. When we have completed the migration, your website will be configured to work on our hosting platform and we’ll alert you to preview it. If it is working correctly, all you will have to do is modify the NS resource records associated with your domain name. Your website will be migrated to us with no downtime.
Q: Will my current hosting provider find out that I’m leaving them?
A: Nope. We’ll never contact your web hosting provider about anything at all. They will not be aware of the web site migration either.
Q: Which hosting platforms do you support?
A: We can migrate your web site from any hosting provider or any Linux–based web hosting platform so long as we can acquire access to the Control Panel and there is File Transfer Protocol access available.The only sites that we can’t migrate are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.