A lot of persons who start using their very first web hosting account, or switch companies, usually have queries in regard to how particular procedures are completed or run into complications when setting up various things like emails, site settings, and so on. That is why, some web hosting providers have compiled documentation with common questions and problems in order to help their clients get information quickly and easily. Consequently, the support staff members can dedicate more time to real problems that given clients may be facing, since the solution for the smaller things will already be available on the World Wide Web and clients will be able to resolve them without having to contact the customer service staff. Having detailed documentation is rather important, particularly for new users without any prior experience, as the hosting service involves multiple functions and lots of individuals can get puzzled about what action to take. A good knowledge base can both help you execute the tasks that you want and acquaint yourself with how the web hosting service works as a whole.

Extensive Online Documentation in Shared Web Hosting

If you order a shared web hosting account through our company, you will get access to our in-depth online help documentation where you will find info about pretty much everything associated with our hosting services. The topics encompass anything from how to set up an email account on your mobile phone, to how to do different things using an .htaccess config file. The articles are written in an easy-to-comprehend manner and feature elaborate instructions on how to carry out a certain task in your Hepsia hosting Control Panel. You can also find information that is not connected directly to Hepsia, for example one that concerns software apps on your PC. The entire archive of articles will be available in the Help section of the Control Panel, but the ones that are related to a specific Control Panel section can be accessed on the spot. Since we have covered as many topics as possible, you’ll be able to learn virtually everything connected with your account.

Extensive Online Documentation in Semi-dedicated Servers

We’ve compiled an extensive knowledge base for all our present and potential customers, so if you buy a semi-dedicated server account from our company, you’ll be able to find any information that you’re looking at any time. We’ve got an abundance of educative articles, which will help you better understand what’s happening in your account – "What’s PHP?" and "What are file access permissions?" are merely two examples. Our in-depth guides will help you do anything you like – unzip an archive, import a database, forward a domain name, etc. Plus, we’ve also got troubleshooting guidelines, which will allow you to discover what causes a particular problem and the viable solutions for it. In case you’re unable to send emails or your domain returns an HTTP 500 error message, for instance, you can resort to our knowledge base and fix the problem without delay. The articles can be accessed through each section of the Control Panel, as well as through the dedicated Help section.